Mannequins | Kennewick, WA | 2016
Service at a local retailer is so awful that I wonder if the staff has been trained to see customers only as faceless, walking wallets. These employees offer no “hello,” no eye contact, no chit-chat, no “thank you.” It makes me yearn for self-checkout or, even better, a robot cashier. The upside? Clerks with lousy people skills can inspire us to connect better to the folks around us. Just do the opposite — make an effort to smile, listen, converse and smile again. People eagerly respond; the world spins more smoothly.